ORDER CUT-OFF AND SHIPPING CHART
(applies only to time-sensitive shipments)
To our valued customers....
We, at My Best Friend, would LOVE to be able to accommodate each and every customer for requested delivery dates while saving our customers shipping costs at the same time......however, as our business has grown immensely, we must put "cut-off" dates in-place for ordering time-sensitive products such as birthday cakes. We do not "mass produce"our products....we bake and decorate to order. This is the only way we can continue to provide the freshest product, personalized and customized to your specifications....products and service that we have become famous for. Please use the chart below to determine your delivery date and shipping method options available to you. Prices are not listed below because your final order will determine pricing. Shipping estimates will be listed upon checkout.
Thank you for your cooperation and understanding.
We require a minimum of 2 days from order placement to shipping date to allow for order processing. If you are ordering late....please contact us at (858) 271-0334 or mybestfriend@san.rr.com prior to ordering to make sure your order can be processed in time for your needs. Additional shipping charges may apply for late orders.
Please Note: Orders can be placed at any time in advance up to 2 days prior to shipping. We require a minimum of 2 days to process your order before shipping. Ordering in advance, however, DOES NOT mean your order will ship early. Shipping days will be in accordance to the chart below....generally an average of 3 days prior to requested delivery date.
IMPORTANT SUMMER MONTHS SHIPPING INFORMATION THE ICING ON OUR PRODUCTS CAN MELT IF LEFT IN HIGH HEAT FOR EXTENDED PERIODS OF TIME. PLEASE MAKE SURE SOMEONE WILL BE AVAILABLE TO RECEIVE YOUR PACKAGE AT YOUR SHIPPING ADDRESS. |
LEAST EXPENSIVE NO GUARANTEE ON DELIVERY DATE |
LEAST EXPENSIVE GUARANTEED DELIVERY DATE | MID-RANGE PRICING FOR GUARANTEED DELIVERY DATE | MOST EXPENSIVE GUARANTEED DELIVERY DATE (accommodates later orders) |
| DELIVERY DAY DESIRED (Please select the day before serving for cakes) |
US Post Office 2-3 Day Priority Mail (we allow 3 days transit time not counting shipping date or Sundays and Holidays) |
FEDEX Express Saver (3-Day) This option is not available for deliveries on Mon.,Tues.,Wed. due to lengthy transit time. |
FEDEX 2-Day
This is usually the best option all the way around |
FEDEX Overnight
|
||||
MUST ORDER BY (prior to delivery date) |
SHIPS ON |
MUST ORDER BY (prior to delivery date) |
SHIPS ON | MUST ORDER BY (prior to delivery date) |
SHIPS ON | MUST ORDER BY (prior to delivery date) |
SHIPS ON | |
| MONDAY | Tuesday | Thursday | Not Available | Not Available | Tuesday | Thursday | Wednesday | Friday |
| TUESDAY | Wednesday | Friday | Not Available | Not Available | Wednesday | Friday | Saturday | Monday |
| WEDNESDAY | Wednesday | Friday | Not Available | Not Available | Saturday | Monday | Sunday | Tuesday |
| THURSDAY | Saturday | Monday | Saturday | Monday | Sunday | Tuesday | Monday | Wednesday |
| FRIDAY | Sunday | Tuesday | Sunday | Tuesday | Monday | Wednesday | Tuesday | Thursday |
SATURDAY ($15.00 additional surcharge for FEDEX only) |
Monday | Wednesday | Not Available |
Not Available |
Tuesday | Thursday | Wednesday | Friday |
My Best Friend reserves the right to change shipping selections on orders, and/or charge additional shipping fees, only if necessary to bring orders in-line with the above chart. However, if the above chart does not accommodate your needs due to late ordering.....please contact us at (858) 271-0334 or mybestfriend@san.rr.com to make sure your order can be processed in time for your needs.
Additional shipping charges may apply for late orders.
Shipping Guidelines
We require a minimum of 2 days from order placement to shipping date to allow for order processing. If you are ordering late....please contact us prior to ordering to make sure your order can be processed in time for your needs. Additional shipping charges may apply for late orders.
Please select a delivery date that is ONE day prior to the serving date, or Friday for weekend serving.
To receive the freshest product possible, do NOT request earlier delivery dates.
US Post Office 2-3 Day Priority Mail does not guarantee delivery dates....FEDEX does.
To avoid the Saturday delivery surcharge that FEDEX charges, please select a weekday (if time allows) for your delivery date.
Orders shipping at times affected by Holidays will be delayed by one day. Please take that into consideration when selecting your delivery date.
My Best Friend cannot be held responsible for delays in delivery due to the fault of carriers. However, we will be happy to file a Fedex claim on your behalf.
Special Information for San Diego Residents
San Diego residents may pick up orders at My Best Friend if preferred. We are in Mira Mesa. When checking out, there will be an option for "pick up" with no shipping charges imposed. Once your order is placed, if you are planning to pick up your order, please contact us by email at mybestfriend@san.rr.com or by phone at (858) 271-0334 to arrange a date and time to pick up. Local orders must still follow the above guidelines for processing time and must be placed no later than the "order by date" on the chart and can be picked up on the "Ships On" date. Pick up hours are Monday through Friday 11:00 a.m. through 3:30 p.m.....or after 5:30 p.m.